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About the Service Personnel and Veterans Agency (SPVA)
Management
More about SPVA (Mpeg video)
Defence Ministers
Agency Aims
Historical Veterans Agency Information
Working in Partnership
What is Veterans-UK ?
Agency Aims
Strategic Intent - What we strive to do
| Dynamic delivery of high quality, comprehensive and responsive through-life personnel services to the serving and veterans' communities |
Mission - What we must do
| Deliver reliable, trusted and efficient personnel services to the serving and veterans' communities |
Underpinned by the following key principles:
Customer Focus - understanding and responding to their needs;
Efficiency - cohesion, coherence and optimal use of technology;
Business Excellence - continually seeking improvement;
Employer of Choice - well trained, valued and fully engaged staff.