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Welcome to the Veterans UK website - Free Veterans Helpline 0800 169 22 77

Veterans Issues


Communities and Local Government
Veterans Policy Unit
Service Personnel and Veterans Agency
Project Compass
Ex-Service Action Group on Homelessness
Directory Services (help, advice, support, accomodation etc)

Ex-Service Action Group on Homelessness

The Ex-Service Action Group on homelessness (ESAG) was set up in 1997 to help former members of the forces who are homeless. Some members are listed below.

Resources For Homeless Ex-Service Personnel in London

ARP is a London based charity and a registered housing association. We exist to reduce the harm caused by problem alcohol and drug use. We provide client-focused community and accommodation-based services, supporting people to achieve positive change and freedom from the harmful effects of alcohol and other drugs.

The Ex-Service Resettlement Project is a partnership service with ARP and The Royal British Legion to provide support services to homeless and vulnerable ex-service personnel.

The service supports clients to find appropriate accommodation and offers a resettlement package of six months to a year to ensure that clients are able to manage their tenancies and link into relevant local community services. Visit:

Combat Stress Combat Stress
Set up over 80 years ago, this is the only service charity specialising in helping all ranks who have suffered psychological injuries during combat. Those helped may be any age from early twenties to over ninety.

Combat Stress welfare officers visit clients at home, and there are three treatment centres where victims stay and learn to cope with their disabilities. Representatives visit homeless hostels looking for veterans in need of help.

The charities current projects include building a new £1.7 m annex at their Scottish centre in Ayrshire and raising £340,000 for a centre in the Midlands. Call 01372 841600 or visit

SSAFA Forces helpSSAFA Forces Help stands for Soldiers, Sailors, Airmen and Families Association –
Forces Help.

We are the national charity helping serving and ex-Service men, women and their families and dependants including widows and widowers in need. Eligibility for our help is one day's paid service in any of HM Armed Forces and National Service. We also help those who completed a period of satisfactory service in the Reserve Services.

British Legion British Legion
The Royal British Legion provides financial, social and emotional support to millions who have served and are currently serving in the Armed Forces, and their dependants.  Currently, nearly 10.5 million people are eligible for our support.  Poppy Support is the new name for all our welfare services. It is split into six categories: Poppy Advice, Poppy Funds, Poppy Breaks, Poppy Homes, Poppy Travel and Poppy People.  Through these schemes we can provide a range of support including grants in an immediate crisis, loans and advice on starting up a Small Business, full-time care in one of our Care Homes, a break in one of our four Poppy Break Centres, and many other services.  For more information, call Legionline on 08457 725 725 or visit our website:

Army Benevolent Fund
Army Benevolent Fund
The Army Benevolent Fund (ABF) is the Army’s national charity. For over sixty years the charity has worked tirelessly to provide financial and practical support to soldiers, former soldiers and their families in times of need.

The people we support include those with disabilities or mental illness, people experiencing homelessness or unemployment, and older people.

The Army Benevolent Fund can help you through your Regimental or Corps Association, who will do what they can before sending the case on to us for extra help.

The first step is to contact the local organisation who prepare the cases on behalf of the Associations and ABF. Your local branch of SSAFA Forces Help or the County Field Officer of the Royal British Legion will arrange for a case worker to visit you. You will find their numbers in your local Yellow Pages, or contact our welfare department for help with this. These organisations will prepare a report which they will send on to your Association.

SPACES (Single Persons Accommodation Centre for the Ex-Services)
SPACES (Single Persons Accommodation Centre for the Ex-Services)

SPACES, an accommodation placement service based in Catterick, was opened in 2000 and provides help to single service leavers seeking "appropriate housing." Since then, around 4,017 have benefited from their assistance. They work closely with other services support charities. SPACES is run and maintained by the English Churches Housing Group. Emergency grants are available for travel and furniture. Call 01748 833 797 or e-mail . Or visit:

English Churches Housing Group
This former art gallery in Richmond, Yorkshire, also run by the English Churches Housing Group, has been converted into 13 fully furnished, self-contained studio flats in which people who would otherwise be homeless can stay for up to 18 months. Since then, around 129 residents have passed through the doors. Each person gets a tailor-made plan for independent living, covering everything from budgeting for food and paying bills, to applying for jobs and registering with a GP. Their ethos is to treat every person as an individual, giving them the self-confidence to pursue a career. There are now plans to build more accommodation in Aldershot.
Call 01748 833 797 or e-mail .

Sir Oswald Stoll Foundation LogoSir Oswald Stoll Foundation
This London-based ex-Service charity provides housing, care and support for mentally and physically disabled ex-servicemen and women, including those who have a background of homelessness or who are considered vulnerable.
Call 0207 385 2110, or e-mail

veterans aidformerly EFC Logo

Veterans Aid (Formerly the Ex-Service Fellowship Centres)
The objective of the Ex-Service Fellowship Centres is to relieve distress among ex-Service men and women of the Royal Navy, Royal Marines, Army, Royal Air Force and the Merchant Navy and their widows or widowers who are homeless, unemployed, or for some other reasonable cause, in need.

We provide direct and immediate help to the needy through:

Practical advice on benefits, employment and personal problems.
Limited low cost independent living retirement flats/bed sitters in Bexhill-on-Sea for ex-service men/women and their widows/widowers.

The Ex-Service Fellowship Centres,
40 Buckingham Palace Road,
Tel: 020 7828 2468
Fax: 020 7630 6784
Web Site:

For further information, click here

The JSHAO provides housing information and advice and in some cases helps place Service personnel and their dependants in suitable civilian accommodation. JSHAO will provide information on the alternative options which fit individual needs. For example the JSHAO will give details of:

Completed information proforma requests should be forwarded to JSHAO.  Copies of the pro-forma are available from Resettlement officers or direct from JSHAO

Tel: 01722 436575
Fax: 01722 436577

Home BaseHome Base
Home Base provides intensive psychotherapy and training for employment for psychologically disturbed homeless ex-service personnel.  Home Base was formed by Community Housing and Therapy (CHT), a charity which specialises in providing psychological treatment for the severely mentally ill. CHT runs this project in partnership with Central and Cecil Housing Trust and the Sir Oswald Stoll Foundation.  Skills and employment training is provided in conjunction with Project Compass.  The length of stay for each client varies between 12-18 months.  Psychotherapy and practical support is provided after clients move out, should they need it.

The Department of Communities and Local Government have recently agreed to a capital grant to CHT of £400k towards the cost of extending the provision Home Base offers by a further 16 flats in Southwark.  Currently CHT is assisting Homeless Link, of which it is a member, to roll out CBT training for front line hostel workers. 

All our staff are qualified psychologists and members of: The Royal College of Psychiatrists Community of Communities’ project, the International Society for the Psychological treatment of the Schizophrenias and other Psychoses (ISPS) and the Association of Therapeutic Communities (ATC). CHT runs its own training in psychotherapy which is accredited by Middlesex University.

Please visit our website or call 02073815888 for more information.


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